Core competencies include sales, box office services, fiscal management, ticket technology and systems analysis, RFP's and proposals, and courteous service with a smile (and a great sense of humor).

Charlie Williams, Managing Partner Mr. Williams's 37 years of ticketing know-how includes management of computer and customer services to arenas, theaters, museums, theme parks, golf courses, recreation venues, ski resorts, and the Olympics. His resume includes Ticketron, SFX / Clear Channel Entertainment, ATM Tix, NBC Olympics, Evertec USA, and the recent launch and success of Banco Popular de Puerto Rico's new service, Ticketpop.

Warren Shanahan, Partner Mr. Shanahan's ticketing career spans 30 years - from the Boston Celtics to Ticketron to ticket operations management of the 1993 World University Games; the United States Olympic Committee for the Norway 1994 and Atlanta 1996 Olympic Games; and NBC for the Sydney 2000 and Salt Lake 2002 Olympic Games. He was recently responsible for the development of the Ticketpop software Reports Module, and also hired and trained the entire box office staff in San Juan. Warren is a Microsoft-certified PC Instructor for CompUSA in Charlotte.